Incident Reporting Management Software

Report anywhere, from any device, configurable workflows and incident response

iProtectU Incident Management centralises how your organisation reports, investigates and learns from incidents, near-misses and observations. Fast, mobile reporting, configurable workflows and real-time notifications keep everyone aligned—from first responder to executive. Built-in analytics, RCA tools and automated actions help you reduce recurrence and improve safety performance while meeting ISO 45001, RIDDOR/OSHA and corporate governance requirements.

Watch Our 2-Minute Health and Safety Software Overview

See how iProtectU helps you ensure compliance, manage risks, and improve workplace safety. 

This short video shows how our modular, customisable software supports every sector.

Incident reporting and management overview

iProtectU Incident Reporting and Management brings everything you need to capture, investigate and close incidents into one, easy platform. Staff report events in seconds via web or iOS/Android apps (photos, video, voice notes and geo-tagging), while real-time notifications and configurable workflows route each case to the right people. 

Investigators use built-in root-cause tools (5-Why, Fishbone, timelines) and attach evidence, witness statements and documents. 

Corrective and preventive actions (CAPA) are tracked to closure with owners, deadlines and verification. Live dashboards and KPI packs show trends, repeaters and time-to-close, helping you reduce recurrence and prove performance. 

The module aligns with ISO 45001 and supports RIDDOR/OSHA data requirements, and it integrates with iProtectU Risk Assessment Software, Audit, Assets and Training to automatically update assessments, verify fixes and embed lessons learned.

Benefits of Using Incident Reporting and Management Software

iProtectU Incident Management centralises how your organisation reports, investigates and learns from incidents, near-misses and observations.

Faster response, lower impact

With instant alerts and guided workflows.

Higher reporting rates

Via simple mobile apps and QR code entry points.

Better investigations

Using structured RCA tools and evidence capture.

Reduced recurrence

Through CAPA tracking and automated verification.

Clear visibility

With real-time dashboards and KPI packs for leadership.

Easier compliance

With RIDDOR/OSHA prompts and ISO 45001 alignment.

Privacy by design

Fine-grained permissions, approvals, and data segregation for sensitive content.

Powerful Data Analytics

Gain insights with real-time dashboards, iProtectU Insights Dashboard, reporting tools, and Microsoft 365 integration, making risk trends easy to monitor.

Create Actions

Raise actions directly from findings with owners, due dates & priority.

Notifications

Email & in-app alerts keep audits and actions on track.

How our incident reporting and management works

Report: capture the event on mobile or web (photos, documents, geo-tag etc).

Triage: automatic escalations with RIDDOR/OSHA prompts.

Investigate: gather evidence and run RCA tools; add witnesses and statements.

Correct: create and track CAPAs with owners, deadlines and verification.

Review & learn: publish lessons, update risks and training, and monitor KPIs.

Key features of iProtectU incident reporting and management software

Incidents, near-misses, first-aid, vehicle, environmental, property damage, security, hazards/observations.

Report anything.

Alerts and repeat-chase reminders.

Assign owners, due dates, evidence, verification and closure rules.

5-Why, Fishbone, causal factors, timeline and contributing conditions. Conduct investigations with ease.

Frequency rates (TRIR/LTIFR), heat-maps, time-to-close, top causes and repeaters.

Assign corrective actions with owners, deadlines and automated reminders, ensuring risks are properly controlled.

Integrate with  iProtectU Customisabel Insights Dashboard, Microsoft 365 and Power BI to unlock real-time dashboards and insights.

Protect sensitive data with role-based permissions for assessing, viewing and approving risk assessments.

Maintain a secure audit trail with version-controlled PDF outputs for compliance and reporting.

Works alongside incident reporting, audits, and training management within the iProtectU platform.

Drafts save automatically with full 4G/Wi-Fi resilience, enabling risk assessments to be completed anywhere.

Add image and documents to your assessments to demonstrate risk control measures.

What's included

Capture & Intake

  • Web and iOS/Android apps for incident, injury, near-miss, property, environmental, vehicle and security events

  • Photo/video/voice notes, geo-tagging, time-stamps and offline capture

  • Custom forms, fields and picklists; severity/triage and categorisation rules

  • First-aid log, treatment notes, return-to-work and case/claim tracking

  • Observation/unsafe act & hazard reporting with quick submit

Workflow & Investigation

  • Configurable workflows by incident type, site and severity with SLA timers and escalations

  • Automatic email/Teams/Slack notifications and task assignments

  • Investigation pack with 5-Why, Fishbone/Ishikawa, timelines, evidence and witness statements

  • Risk rating (pre/post), immediate controls, and link to existing risks, assets and audits

  • Contractor portal and multi-site routing

Corrective Actions & Close-out

  • CAPA management with owners, due dates, reminders and verification

  • E-sign-off, photo proof and document attachments

  • Recurrence checks and lessons learned library

Reporting & Analytics

  • Real-time dashboards, heat maps and trend charts (injury rates, time-to-close, top causes)

  • RIDDOR/OSHA ready fields and export; scheduled PDF/Excel reports

  • Optional iProtectU Customisable Insights dashboard
  • Optional Power BI/Office 365 analytics connector

Compliance & Governance

  • Aligned to ISO 45001 and corporate H&S procedures

  • Role-based access, audit trail, data-retention controls and GDPR tooling

  • Multilingual, multi-site, time-zone aware

Experience & Integration

  • Modern mobile-first UI; offline mode with auto-sync

  • APIs/SSO (Azure AD/Entra ID), email ingestion and document control integration

  • Seamless links to iProtectU Risk, Audit, Assets and Training modules to close the loop from incident to improvement.

 
 

FAQs

Our FAQs guides enable you to make informed decisions about how our health and safety software can benefit your organisation.

For anything else please request a demo, call or send us an email.

Any type—injury, near-miss, hazard, property damage, environmental, vehicle, security, aggression/violence and more (fully configurable).

Yes. The form includes prompts and data fields to support reporting obligations and evidence retention.

Yes. Use role-based, multi-stage workflows with electronic signatures and a full audit trail.

Yes. Native iOS and Android apps work online/offline, with media capture and QR code quick-reporting.

Yes—book a free demo and we’ll tailor a walkthrough to your industry, data and processes so you can see how iProtectU fits your organisation.

Assessments can be completed on web or mobile; drafts autosave and sync when back online for full mobile resilience.

Yes—role-based permissions for sites, programmes and action visibility.

Role-based access controls, secure hosting and encrypted connections safeguard your data, with a full audit trail on every assessment and action.

Ready to modernise your incident reporting and management?

See how iProtectU reports incidents and near-misses in seconds, investigate with RCA, track CAPA and close the loop. iProtectU delivers mobile reporting, configurable workflows and live dashboards to cut recurrence and support ISO 45001/RIDDOR compliance.

Incident Reporting Articles & Updates

Stay current with best practice for incident reporting. Explore guides on risk assessment and checklists, risk-matrix tips, ISO 45001, regulatory compliance advice, case studies, and product updates from iProtectU.

Trusted by Leading Organisations for Health and Safety Compliance

We have successfully implemented health and safety management software across multiple sectors — from education and manufacturing to technology and services.

Our clients rely on us to meet legal compliance, achieve ISO certifications, minimise risk, and strengthen workplace safety culture.

Mr David Attenborough Positive Employee Feedback

iProtectU provided a one stop shop for us, and the training requirement has been minimal. Employee feedback has been very positive.

Mr Trevor Woods Transformational EHS software product

The iProtectU health and safety software has transformed the way we manage environmental, health and safety software at Merlin Chemicals. The product is both engaging and very easy to use.

Mr Richard Smith ISO 45001:2018 achieved

The auditor commented that the health and safety software provides a clear and demonstrable framework of continual improvement. iProtectU health and safety software is used by our entire team and is changing our approach to business.

Mr Craig Handley Proactive and Responsive Support

iProtectU are proactive and quick to respond to any development or system requests, and have been open and transparent.

Mr John Morton ISO 9001:2015 certified supplier achieved

iProtectU health and safety software has automated our processes and enabled our recent ISO successes. We achieved ISO 45001 and ISO 9001. It has enabled us to save time, engage our entire team and achieve results efficiently and effectively.

Mr Mike Allcock Automated EHS Management

iProtectU health and safety software has automated our processes and enhanced our safety culture as a result. iProtectU is so much more than an EHS solution, with the ability to customise the software.

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